Trouble Logging In?
Occasionally, updates to our site or changes to your browser settings may cause login difficulties or problems accessing content. If you’re experiencing issues, try the steps below to resolve them:
- Clear Your Browser’s Cache and Cookies: Stored data from previous sessions can sometimes interfere with login or content access. Clearing your browser’s cache and cookies can resolve these conflicts.
- Log Out and Back In: If you don’t want to enable MFA at this time, you can select the “Skip For Now” option during login.
- Try Incognito or Private Browsing Mode: This mode bypasses cached data and extensions that might affect your login experience.
- Ensure Your Browser and Extensions are Up to Date: An outdated browser may not support certain site features. Check for updates and install the latest version of your browser.
- Disable Browser Extensions: Some extensions or plugins can interfere with site functionality. Temporarily disable them and try logging in again.
- Switch Browsers or Devices: If the issue persists, try accessing the site using a different browser or device to rule out compatibility issues.
Make sure to choose Remember Me on the log in page under your password input to stay logged in for 14 days.
Additional Support
If these steps don’t resolve the issue:
- Please share a screenshot or recording of the error to support@fppathfinder.com to help us identify the problem.
- Contact us directly if you need specific downloads or content from your account in the meantime.
We’re here to help! For further assistance, contact us at support@fppathfinder.com.